Refund Policy

Refund Method for Returns with Original Receipt: 

If you paid with:

Your refund will be:

Cash or a check written more than 10 days ago

Cash

Check written less than 10 days ago or Gift Card

, Merchandise Card

Credit or debit card ( up to one billing cycle)

Same card


Refund Methods for Returns without an Original Receipt

  • Restocking fee, Administrative fee, labor charges applies.
  • We charge up to %35 Restocking fee depending on distribution, transportation charges.
  • All returns without an Original Receipt require valid government identification.
  • Technology products without Original Receipt are not eligible for return.
  • Software, CDs, DVDs and video games without Original Receipt will be eligible for an exact-item exchange only.
  • Some manufacturers Refurbished products are not refundable.
  • Licenses, Extended Warranties are not refundable.
  • All other returns without an Original Receipt for items that are active in our computer system will be refunded in the form of Merchandise Card in an amount equal to the lowest retail price during the preceding 90 days. we reserve the right to request identification or deny any exchange or return.
  • First United Telecom without limitation, its related and affiliated entities, its subsidiaries and its licensees, successors and assigns, reserve the right to amend these terms at any time and to make exceptions on case-by-case basis.