Description
myDevices AgoraOpinion 2-Button Satisfaction Terminal
A simple 2 push button terminal that monitors in real time the average level of satisfaction, generates alerts when satisfaction is falling and records corrective actions taken by your agents. Collect information about your users and monitor the improvement in satisfaction and in your interventions’ performance. The solution allows you to collect valuable data such as the time required for each intervention, their duration or the impact on satisfaction.
